ContrataHelp Centre

Disconnect safely

Check what depends on a connection before you remove it.

Updated 2026-07-23


Removing a connection can affect any workflow or agent that relies on it, so Contrata checks first and shows you exactly what's at stake.

Screenshot coming soon
The connection impact check, listing affected workflows and agents

Run the impact check

  1. Open the connection and select Disconnect.
  2. Contrata checks the impact and shows any Blocking jobs (jobs that must finish or be cancelled first), Affected agents, Affected workflows, and any Required action gaps where an agent needs an action this connection provides.
  3. If nothing is linked, you'll see a note that only the authorised account will be removed.
NoteA connection with Blocking jobs can't be disconnected until those jobs finish or are cancelled — the confirm button stays disabled until then.

Decide and confirm

Review the affected workflows and agents, then select the confirm button to finish disconnecting, or Cancel to back out and leave the connection as it is.

TipNot sure yet? Set the connection to Inactive instead of disconnecting it — see Fix connection issues — so nothing can use it while you check with the people affected.

Common questions

What happens to the affected workflows afterwards?

They stay as they are but may become invalid until you restore the connection or update them to use a different one.

Can I see this check without actually disconnecting?

The impact check only runs when you select Disconnect, but reviewing it there is safe — nothing is removed until you confirm.

Need more help? Contact support — we read everything.