ContrataHelp Centre

Billing and tokens

Understand your plan, token packages, and invoices at a glance.

Updated 2026-07-23


Contrata runs on a plan that covers a set number of jobs each period, topped up with token packages if you need more capacity.

Screenshot coming soon
The billing overview, showing the current plan, token packages, and recent invoices

Your plan

Your plan is billed monthly or yearly and sets a job limit for the period — how many jobs your workspace can run before you need more capacity.

Token packages

If you're approaching your limit, token packages add capacity without changing your underlying plan. Packages come in different sizes, so you can top up by roughly how much extra you expect to need.

Payment methods and invoices

Contrata keeps a record of your saved payment method and past invoices, each marked Paid, Pending, or Failed, so you can see at a glance whether anything needs attention.

NoteBilling is still being finalised in the app. For anything beyond checking your plan and invoices — changing plans, adding tokens, or updating payment details — contact support and they'll sort it out with you directly.

Common questions

What happens if I go over my job limit?

Speak to support before you hit it — they can add tokens or move you to a plan with a higher limit so nothing gets interrupted.

Can I see why an invoice failed?

Contact support with the invoice in question — they can tell you what went wrong and help you resolve it.

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